Make sure your products and services meet customers’ needs with this family of standards. Pedestrians crossing a street at a crosswalk. Whether you run a business, work for a company or government, or want to quality management essentials pdf how standards contribute to products and services that you use, you’ll find it here. A set of processes that show your product, service or system meets the requirements of a standard.
Back view of people in a meeting, looking at a presentation on a screen. Production line into press plant house. The ISO 9000 family addresses various aspects of quality management and contains some of ISO’s best known standards. The standards provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customer’s requirements, and that quality is consistently improved. It can be used by any organization, large or small, regardless of its field of activity. In fact, there are over one million companies and organizations in over 170 countries certified to ISO 9001.
This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits. ISO has a range of standards for quality management systems that are based on ISO 9001 and adapted to specific sectors and industries. Providing a model to follow when setting up and operating a management system, find out more about how MSS work and where they can be applied.
ISO 9001:2015 for Small Enterprises – What to do? Cover page: ISO 9001:2015 for Small Enterprises – What to do? A guide for SMEs wishing to implement a quality management system based on ISO 9001:2015. An informative guide to ISO 9001 that clarifies some of the misconceptions around its implementation and use.
Checking that the system works is a vital part of ISO 9001:2015. It is recommended that an organization performs internal audits to check how its quality management system is working. An organization may decide to invite an independent certification body to verify that it is in conformity to the standard, but there is no requirement for this. Alternatively, it might invite its clients to audit the quality system for themselves. A guide for organizations currently using ISO 9001:2008 who wish to transition to ISO 9001:2015. When the standard was revised and updated in 2015 the TC prepared some guidance documents to help organizations and companies implement the revised version of the standard.
Are you still using ISO 9001:2008 ? Are you in transition to using ISO 9001:2015 ? Are you using ISO 9001:2015? TC 176 and the International Accreditation Forum.